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British Design  |  Performance Loudspeakers  |  Experts Since 1972

Milestones with: Ben Thompson

17th December 2025

Posted in: Articles

On his 1st anniversary at Monitor Audio Group, we sit down with Business Development Manager Ben Thompson to discuss his first year with the company.

Joined: 2024
Department: Sales
Job Title: Business Development Manager

 

What initially drew you to join the company, and what has kept you here?

Monitor Audio was one of the first speaker brands that really appealed to me when I started in retail. I remember listening to a pair of Bronze floorstanders—they struck the perfect balance between performance and value for money. As a newcomer to the hi-fi industry, it was the first brand I genuinely wanted to own.

Joining the team in 2024, after years of watching the brand evolve, has been a fantastic experience. There isn’t another brand with the same focus, drive, and ambition. Being independently owned means I have the tools and freedom to do good business with great partners, which is what keeps me here.

 

 

What are the projects that you’re most proud of contributing to over the years?

I’ve been fortunate to work on many installation projects since joining, and I’m always impressed by the end results—whether it’s a large cinema room or a smaller media wall setup. We collaborate with incredible integrators who know how to make our products shine.

If I had to choose one standout project, it would be introducing Hyphn into Reference Audio. The store and space are stunning, and the team delivered an exceptional demonstration experience that perfectly matches the expected performance of Hyphn.

 

 

What’s a valuable lesson you’ve learned during your time here?

Persistence & Patience. I know the offering of MAG is one of the best on the market, and it just takes time for people to come around. People are creatures of habit, and changing what they know isn’t easy. I’ve lost count of how many times I’ve quoted our “Listen Again” tagline!

 

What advice would you give your first-day self if you could go back?

Don’t let anxiety get the better of you. I work with many experts in their field, which can feel daunting when they might know more about our products than I do. The best approach is to respect their expertise and learn from them.

 

If you could sum up your time here in one word, what would it be?

Foundational.

My first year has been all about building and maintaining relationships with new and existing customers. It’s been challenging, but I truly believe I’ve laid a strong foundation to grow Monitor Audio Group in the UK.

 

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