Design britannique | Enceintes performantes | Experts depuis 1972
We design and manufacture our products to deliver outstanding sound for years to come. That’s why Monitor Audio products are supported by comprehensive warranty cover, including our Lifetime Warranty (25 years) on selected Custom Installation products and a 5-year warranty on applicable products.
Selected products within the Monitor Audio Custom Installation speaker range are covered by our lifetime warranty.
For this warranty, 'lifetime' is defined as 25 years from the original date of purchase. The warranty applies to the first end-user purchaser, provided the product was purchased from an authorised Monitor Audio dealer or distributor. During the warranty period, Monitor Audio guarantees the product against defects in workmanship and materials.
If a covered defect occurs, Monitor Audio will, at its discretion, repair the product or replace it with a reasonable equivalent, subject to the Terms & Conditions below. The Lifetime Warranty programme came into effect on 2 April 2018, with the applicable 25-year warranty period commencing from the product's original date of purchase.
Applicable Monitor Audio products are covered by our 5-year warranty, beginning from the original date of purchase.
The warranty applies to the first end-user purchaser when the product is purchased from an authorised Monitor Audio dealer or distributor and covers defects in workmanship and materials during the five-year warranty period.
If a covered defect occurs, Monitor Audio will, at its discretion, repair the product or replace it with a reasonable equivalent, subject to the Terms & Conditions below. Making a Warranty Claim
If you believe your Monitor Audio product has developed a fault covered by warranty, please contact your authorised Monitor Audio dealer or installer in the first instance. You will need to provide proof of purchase and the product. Where applicable, you will be provided with a Return Authorisation Number (RAN), which is required for your warranty claim to proceed.
Warranty periods vary by product.
Lifetime Warranty (25 Years)
Selected products within our custom installation speaker range are covered for 25 years from the original date of purchase.
5-Year Warranty
Applicable Monitor Audio products are covered for five years from the original date of purchase. Please refer to the individual product information page to confirm the warranty applicable to your product or contact your authorised Monitor Audio dealer or distributor for assistance.