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How do I return my online order?

Soporte

    UK

    All purchases of Monitor Audio in the UK are backed by a 30-Day Returns Guarantee.

    In the unlikely event that you are unsatisfied with your purchase, you can contact us to arrange a return, which would be free of charge, as long as your purchase is returned complete and in perfect condition within its original packaging.

    Please allow up to 21 days for your full refund to appear following collection of your purchase. This policy is in addition to your statutory consumer rights.

    Submit your request for a return/warranty to the following email: technical@monitoraudio.group

    Si no ha podido encontrar una respuesta a su consulta en nuestra sección de asistencia o necesita más ayuda, puede utilizar nuestro servicio de Chat en Directo de lunes a viernes de 9h a 16h (hora de Reino Unido), dejar un mensaje en nuestra página de Contacto, enviar un correo electrónico a nuestro equipo técnico en technical@monitoraudio.group o llamarnos al +44 1268 740580.

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